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Actuator Installation and trouble shooting
If you see on your TV screen ( jack error ) ( actuator error ) or ( no return
pulse ) that means your actuator is not working for some reason. You either
have a problem with your wiring, actuator position sensor (super sensor II) or the actuator itself or your
receiver (very rare but first check to see if there is a circut breaker that
needs to be reset on the back of your receiver).
Please note if you get these warnings while installing a
new actuator read the next paragraph other wise you could skip a
paragraph but reading the next paragraph might be helpful to your understanig how every thing
works..
If you get actuator error messages while installing a new actuator The problem could be you have the motor power wires backward. If
this is the case the reason you are getting this warning is when you press the
remote button to move the actuator it should extend, but you have the wires
backwards so it tries to retract instead and a new actuator is already retracted as far as
it can go so it gives you jack error on the sceen. To see if this is your
problem on a new jack installation push the button to go the opposite direction
and see if the actuator moves, if it does move with out error then move it back where it was and
switch the actuator motor power wires (M1 &M2) either on the terminal strip
on the back of your receiver or at the motor terminal strip but not both
places.
If the directions above did not help then check the sensor wires and connections. On the receiver motor circut terminal the sensor wires go on pulse(some times marked shield) and ground in any order and the 5 volt terminal is not used on modern systems.
The first thing to check, no tripped circut breaker or burned fuse on the back
of your receiver. Next check your wires and wiring. You need a low cost volt
ohm meter (non-digital) to check the wires. If the wiring and wires are ok you
need to check the super sensor with a small magnet and the volt ohm meter.
Remove the actuator motor cover, remove the sensor and un-hook the wires coming from the super sensor
to the terminal strip. Set your volt ohm meter to the lowest ohm scale, hook
the two wires from the super sensor to the ohm meter leads. You will either get
a reading of no reading on the meter or a reading somewhat up on the meter
scale. It does not matter at this point what the reading is, when you pass a
low power magnet close to the super sensor the meter reading should change to
the opposite of what it was, if it does the sensor is ok. If your sensor is
good and the wires and wiring are ok, the motor could be bad. You could check
the motor to see if it is good by hooking it to a 12 volt car or motorcycle
battery, it will run slow because the actuator motor is 24-36 volts but 12
volts will run it just to see if it is ok (if you do this motor test with out
pulling the motor off the shaft first you will have to re-program your
satellite positions when you get the drive working). If the motor is ok you
probably have a mechanical problem with the actuator and chances are you need a
new actuator.
Actuators are measured by 12" 18" 24" and so on. This
measurement is the distance the inner tube moves out of the outer tube. Most 10
foot and under dishes manufactured since 1990 only need an 18 " actuator.
Below is typical of the wiring strip you will find under the motor cover
To see how to hook up the actuator to the receiver click here
After mounting and wiring a new actuator you must go to your satellite receiver installation menus to reset your east and west limits and re-program your satellite
positions.
We hope this helps you.
This page is © Home Cable 1996-2006, it is OK to save this page to your home computer for your own personal reference.
These directions are as is, no warranty implied.
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